This is our (c7 Group) take on the current maturity model for the engaged enterprise. This is a tremendous leap for many businesses. There is struggle, and therefore desire, to understand and leverage the technological and cultural change.
This tool should, at least, help you understand what social business technology is, and what the success factors are for enterprise social collaboration projects.
The conversation around best practices and failed attempts is critical. Please participate.
Social Business Capability Maturity Scorecard
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